SOFT SERVE SUPPORT & SERVICE

11 YEARS
Professional-Grade and Industrial Soft Serve-Ice Cream & Gelato Machines Service & Maintenance

About
Get to know us for the solutions you need!
ABOUT US

Soft Serve Support & Service

Soft Serve Support & Service Pty Ltd had been specializing in Soft Serve- Ice cream and Gelato Equipment for almost one decade. Our warehouse is located in Ormiston, Queensland. Our techs have experience with service and repair on just about every type of Soft Serve – Icecream – Gelato equipment in Brisbane- Gold Coast-Sunshine Coast- and Ipswich area. We know how important the functionality of your equipment is to you and also know how other companies can take advantage of this fact.

Our goal is to establish long-term relationships with our customers and charge a very fair rate in the field. We can do this because of our experience with all of this equipment and will be able to diagnose and repair it properly. Most companies will just replace components, charge for it and hope for the best that the machine will start to work again.

We will honestly diagnose the machine and offer our recommendation for the short and long term which can work within your budget. Working with us with giving you piece of mind that your machine was diagnosed and repaired correctly which will keep your repair bills manageable.

MILESTONES

Everything You Need

The most important decision you will make when purchasing a refurbished ice cream machine is who you are going to purchase from. Soft Serve Support has been specializing in Smach, Taylor, Carpigiani Gelmatic frozen yogurt machines since 2013– we know these machines better than anyone else does. Whether you are looking for a specific Smach, Taylor Carpigiani Gelmatic, etc. model or in the market for a refurbished soft serve machine and don’t know where to start, we are more than happy to help you find the perfect one based on your needs.

We do sell types of equipment and its spare parts Australia-wide.

As experts in the industry, we stand behind the products we sell and offer unmatched warranties on all our used equipment. All ice cream machines come with a three-month warranty on motors and compressors and a 90-day warranty on every other part. Your warranty will be printed in very plain English on your invoice.

SOLUTIONS

Your Safe Haven

We have sold more used Soft-Serve Equipment than anyone and that experience has taught us which tests to run on equipment before it is delivered to the customer. Every Soft-Serve, frozen yogurt machine we sell is put through the same rigorous testing to ensure nothing is overlooked. We are fully committed to our meticulous process and that is showcased with the quality and reliability of the final product.